Shower gel
Home » FAQ » Shower gel

FAQ Category

QUESTIONS?

GET IN TOUCH WITH US

Address

Building F-2, Design Valley, No. 43 Taizhou Road, Yangzhou, Jiangsu, China,225001

Telephone

+ 86 514 85828120

E-mail

info@ihtl.cc

Shower gel

  • What certifications and product quality guarantees do you have?

    iHotel holds key international certifications, including ISO9001, Environmental Management System (EMS), GMP/ISO22716, and Halal certification. Our products have MSDS, REACH, CPSR/CPNP, and PLA biodegradability reports. We can also provide FDA registration, COC, and FSC free sale certificates to ensure product safety, stable quality, and smooth export.

  • Are you a factory, and can I visit or request samples?

    Yes, we are an export-certified factory located in Yangzhou, Jiangsu Province, about a four-hour drive from Shanghai. We warmly welcome both domestic and international clients to visit. Samples are also available: new customers cover the shipping cost (the sample itself is free), which can be deducted from your first order. Shipping can be arranged via FedEx, UPS, DHL, or TNT, or you may provide your DHL account for payment.

  • Can the formulation be adjusted according to market needs?

     The formulas for our brand products cannot be altered to ensure quality consistency. However, for customized products, the formula can be specifically designed and adjusted according to the market demands confirmed by both parties before sampling and production.

  • What is your SOP for handling issues such as allergic reactions or packaging leaks?

    We have a comprehensive customer complaint handling SOP. In the event of issues like allergic reactions or packaging leaks, our quality inspection team will conduct rapid testing and root cause analysis. For confirmed quality issues, we provide solutions such as returns, replacements, re-shipments, or compensation, with feedback on the handling progress provided to the customer within 24–48 hours. The entire process is traceable to the production batch, ensuring controllable issues and clear accountability.

  • Is it easy to rinse off, and does it leave any residue or tightness on the skin?

    Under normal usage, our body wash is easy to rinse off without leaving obvious foam residue or a sticky feeling. Generally, it does not cause an artificial slippery sensation or dry tightness; however, the actual experience may vary depending on skin type, amount used, and personal habits.

  • Does it produce stable and abundant lather in hard water or different water qualities?

    Our body wash produces stable and abundant lather under general tap water and soft water conditions. In hard water environments, the lather performance may vary slightly, but it still meets daily cleansing needs.

  • Does the product contain highly irritating surfactants or fragrances, and is it suitable for sensitive skin?

    Our body wash utilizes a blend of gentle surfactants and contains no highly irritating surfactants. The fragrance content is moderate, ensuring effective cleansing while minimizing impact on the skin barrier. The product has undergone basic skin compatibility testing and is suitable for normal to most sensitive skin types.

About Us

iHotel Guest Amenities Co., LTD. is a comprehensive manufacturer of hotel guest facilities, located in Yangzhou City, Jiangsu Province, China.
 

Quick Links

Product Category

Join Our Newsletter

Be the first to know our latest products and news!
Leave a Message
Leave A Message
Select file
    Copyright © 2026 iHotel Guest Amenities Co., Ltd. All Rights Reserved. Sitemap   Privacy Policy
    We use cookies to enable all functionalities for best performance during your visit and to improve our services by giving us some insight into how the website is being used. Continued use of our website without having changed your browser settings confirms your acceptance of these cookies. For details please see our privacy policy.
    ×