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iHotel holds key international certifications, including ISO9001, EMS, GMP/ISO22716, and Halal. Our products come with MSDS, REACH, CPSR/CPNP, and PLA biodegradability reports. We can also provide FDA registration, COC, and FSC Free Sales Certificates, ensuring product safety, consistent quality, and smooth export
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1.We are honored to offer you samples. New clients are expected to pay for the courier cost, the samples are free for you, this charge will be deducted from the payment for formal order.
2.Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT, etc. to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your local carrier company.
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iHotel is a factory with an export license. We are located in Yangzhou City, Jiangsu Province, China, about 4 hours by car from Shanghai. We sincerely welcome all clients from home and abroad to visit and tour iHotel.
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iHotel has a comprehensive complaint handling SOP. In case of issues like leakage or odor, our quality inspection team conducts rapid testing and identifies the cause. For confirmed quality problems, we offer solutions such as replacement, reshipment, or compensation, and provide feedback to the customer within 24–48 hours. The entire process is traceable to the production batch, ensuring issues are controllable and responsibilities are clear.
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iHotel uses international standard color calibration systems and CMYK color management. Before mass printing, we provide digital proofs and physical samples for your approval. The final products are strictly compared with the approved samples to ensure color differences remain within acceptable limits and achieve consistent visual branding.
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We offer multiple cooperation options. You can choose our OEM-produced toothpaste under your own brand to control costs and maintain brand consistency; if your budget allows and you wish to leverage brand recognition, we also offer branded toothpaste options.
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iHotel implements strict supplier approval and full inspection upon receipt. Each component has clear quality standards and undergoes sampling checks at every production stage. Before mass production, we provide sealed samples for your confirmation to ensure the final products match the approved samples, achieving full-process quality control.
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Absolutely. iHotel’s ODM service includes professional visual design support. Our design team will integrate your brand colors, logo, and style elements into both the outer packaging and internal components, ensuring the amenities set is fully aligned with your hotel’s overall image and enhances brand recognition.
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The mainstream packaging options include EVA bags, cardboard boxes, and stylish non-woven fabric zippered bags. In terms of cost, EVA bags are the most price-competitive, cardboard boxes offer good flat display, while non-woven fabric zippered bags combine practicality and reusability, but are the most expensive. We will recommend the best solution based on your budget and brand display needs.
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A standard kit usually includes a hotel toothbrush, hotel toothpaste, hotel shampoo, hotel shower gel, hotel shower cap, and hotel comb. We offer highly flexible customization services, allowing you to add or remove components based on your hotel's positioning. For example, budget hotels can focus on the core hotel dental kit, while luxury hotels can add high-end accessories such as hotel shoe shine, hotel sewing kit, hotel sanitary bag , hotel loofah , hotel towel , and hotel vanity kit to create a personalized experience.
